United Pacific Help Center

Welcome to United Pacific Help Center


The new Support Center help request form is here

In order to improve efficiency, tracking of issues and reducing redundancy, we have created an all new reporting tool for reporting your issues.

Just a few of the many benefits of the new system:

  •     Ensure proper information is being provided back to the support center for improved efficiency in addressing the issues faster
  •     All support center teams that address store issues are now using a single system
  •     Everyone has far better control and visibility of issues affecting their sites, tracking and escalation
  •     Historical data, reporting and analytics for all department reported issues

REMEMBER the new system is not just for I.T. support issues. The system will be used for reporting all support center issues including:

  •     I.T.
  •     Store Accounting
  •     Pricebook
  •     Human Resources
  •     Real Estate
  •     Marketing
  •     Etc.



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