Notice: Ensure that you are connected to VPN before making any changes. It is critical that you follow every step to the END. Otherwise you will get locked out from your laptop.
Step 1. On your keyboard, identify the keys Ctrl, Alt, & Del and press all 3 keys together. You will receive the following screen. See image below.
Step 2. Next, select the “Change a password” option.
Step 3. You will be directed to enter your current password. Under “Old Password”, enter your current password for your laptop. Next, in “New Password” enter a new password and a second time to confirm. Once completed, hit enter on your keyboard or click on the Submit button (button is shown with red square below).
(Password will need to be a total of 12 Characters; must have 3 of these 4 items. 1 number, 1 Capital letter, 1 lower case letter and/or a symbol)
Step 4. Once you have submitted your new password, and it has been accepted, you will receive the following confirmation message. Click “OK” and your password has been changed successfully.
Step 5. Next, you will need to lock your laptop so that the laptop updates with your new password. For this, you will need to identify and click on the “Windows” key and the “L” key.
Lastly, enter your new password and ensure that you can log back in successfully.
Reminder: Once you have changed your password on your computer, make sure to update the password for your email on your company cell phone.